Coronavirus Update

Wheatbelt Health Network is monitoring all new COVID-19 information provided by the WA Department of Health, WHO and Australian Department of Health.

We have taken the additional step as a health organisation to protect the community: ​

  • No appointments can be made online via Health Engine
  • Clients with fever, runny/blocked nose, sore throat, cough or shortness of breath are asked not to enter our buildings
  • Clients who have travelled overseas or interstate are asked not enter our buildings
  • Prior to 27th March all at risk and vulnerable clients can be offered Telehealth consults with their GP in the following categories: (a) over 70 (b) over 50 and aboriginal or Torrens Strait Islander, (c) pregnant (d) has a child under 12 months (e) has a chronic disease (f) immune compromised or (g) self isolating due to exposure to a known COVID-19 case​
  • After 30th March – all clients can be offered a health practitioner Telehealth appointment (via Telephone or various Video Apps)

Face to face appointments will only be available on request and approval of the health practitioner

  • Additional social distancing measures have been enabled via scheduling and consultation rooms
  • No spirometry will be offered during this period
  • After Hours Call A Doc 1800 225 523 can be used for all patients in the Wheatbelt when the clinic is not open and your notes will be added to your health record.

Prepared by Dr Harry Randhawa, CEO on 25 March 2020

 


 

Wheatbelt Health Network is monitoring all new Caronavirus (COVID-19) information provided by the WA Department of Health, WHO and Australian Department of Health.

We have taken the following steps as a health organisation to protect the community: ​

  • all patients are now screened prior to making an appointment and entering our buildings
  • all at risk and vulnerable clients are now offered Telehealth consults with their GP in the following categories: (a) over 70 (b) over 50 and aboriginal or Torrens Strait Islander, (c) pregnant (d) has a child under 12 months (e) has a chronic disease (f) immune compromised or (g) self isolating due to exposure to a known COVID-19 case​
  • Staff may wear additional protections measures when treating with relevant symptoms such as a cough
  • patients are able to wait in flexible waiting areas including outdoors prior to their appointment ​
  • we are no longer accepting walk in unless they have been screened first ​
  • all waiting chairs have been distanced from each other​
  • we have introduced a restricted zone around the reception area ​
  • anyone who has recently travelled to NSW/VIC/QLD will only be able to access GPs via Telehealth​
  • the allied health team will no longer provide outreach appointments

Prepared: 20 March 2020

We understand you

Wheatbelt Health Network builds healthy communities through integrated primary care.

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NORTHAM

Wheatbelt Health Centre
25 Holtfreter Avenue, Northam
Phone: 08 9621 4444
Open: 8am-6pm Mon – Fri

Aboriginal Health - Northam
65 Wellington Street, Northam
Phone: 08 9690 2824
Open: 8.30am-4.30pm Mon – Thurs

Therapy Plus
104 Wellington Street, Northam
Phone: 08 9621 4444

TOODYAY

Alma Beard Medical Centre
81 Stirling Tce, Toodyay
Phone: 08 9578 2500
Open: 8.30am – 4.30pm Mon – Fri

NARROGIN

Aboriginal Health - Narrogin
Williams Road, Narrogin
Phone: 08 9881 0385
Open: 8.30am – 4.30pm Mon – Tues

After hours medical assistance: In an emergency call 000 or present to your nearest Regional Hospital emergency department. If you have a non- emergency and would like to consult with a GP then call Telstra Health on 1800 225 523. The service is free to access for Australian residents who reside in the wheatbelt or who are temporarily residing in the Wheatbelt. This service can be accessed before 8am and after 6pm Monday-Friday, before 8am and after 12pm Saturday and all day Sunday and any Public Holidays. Thank you to Western Australia Primary Health Alliance (WAPHA) for funding this service.

  • 25 Holtfreter Avenue, Northam

  • 81 Stirling Tce, Toodyay

  • 65 Wellington Street, Northam

  • Williams Road, Narrogin

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